Last updated: October 1, 2024
1. Introduction
Welcome to ConvoCoach AI. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
2. Collection of Your Information
We may collect information about you in a variety of ways. The information we may collect via the Application includes:
- Personal Data: Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when you register with the Application.
- Derivative Data: Information our servers automatically collect when you access the Application, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Application.
- Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Application. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, Razorpay.
- Audio Data: We collect audio recordings of your practice sessions to provide you with feedback. These recordings are processed by our AI and stored securely.
3. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:
- Create and manage your account.
- Process your payments and refunds.
- Analyze your speech to provide feedback reports.
- Monitor and analyze usage and trends to improve your experience with the Application.
- Notify you of updates to the Application.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at: support@convocoach.ai